Coronavirus Disease 2019 (COVID-19)

Concord Pediatrics is closely monitoring the pandemic caused by Coronavirus Disease 2019 (COVID-19). We are following all guidelines from the CDC and the NH Department of Health and Human Services.  This is an evolving situation and we will update this page frequently as new information become available. (5/21/20)

Please see our Help I'm stuck at home with my kids! page for Mental Health and Parenting Resources (including tips on "How to talk with your children about COVID-19") if you or your children are struggling.

Thank you for alerting our office of your symptoms and contact with any sick people before you come to the office for any reason.

Frequently asked questions:

Is Concord Pediatrics still seeing patients?  Do I need to cancel my appointment?

We are open! Don't cancel your appointment- call to discuss how urgent the appointment is, and if it should be done in the office.  If it is best to reschedule it for another date, let's go ahead and make that appointment!  For the health and safety of our patients we are transitioning (temporarily) to scheduling most Well Child Checks in the mornings- especially those for younger children, and any (there are very few!) Sick Visits in the later afternoons.   We recognize, as does the American Academy of Pediatrics, that is very important for children to receive their routine immunizations and screen for developmental and growth problems.  We are working to prioritize Well Child Checks at this time.

We will work with you to care for your sick child. Please avoid the Emergency Room or Urgent Care unless you have a true medical emergency.

At Concord Pediatrics we always strive to have the cleanest clinic environment as possible. We are following all guidelines from the CDC for infection control and we have instituted additional practices such as removing all free standing toys and books from our waiting area and rooms and designating time blocks for sick and well child visits.  Our doctors and nurse practitioners will be wearing masks at your child's sick visit.

You can help us keep our office a safe place to continue to seek medical care for your child by:

  • Calling our office before you come to your appointment if you think your family has had contact with someone with COVID-19.
  • Bringing as few people to the appointment as possible. If possible, leave siblings and additional adults at home.  Concord Hospital is currently only allowing one adult into the Pillsbury Building per appointment.  If your family has specific needs that will require more than one adult to attend the appointment, please let us know prior to your arrival.
  • Washing hands before and after your visit.
  • Not eating in the waiting room or exam room.
  • Wearing your own cloth masks covering your nose and mouth to the building (adults and children over 2) even if you are feeling well. You should not put a mask or covering on your baby or child under 2 years old. Read about face coverings here.

Is my child at risk for COVID-19? Should they be tested?              

  • Per the CDC and NH Department of Health and Human Services: Symptomatic people (runny nose, cough, fever) should call their healthcare provider for a risk assessment. 
  • Our community has increasing access to testing for adults every day. We are working to arrange a safe way to see and collect samples from children who need testing.  We are not yet set up to test for this strain of the coronavirus (SARS-CoV-2) at our office.  This does not mean we cannot help families figure out the next steps to get care or testing.  Call us! DO NOT GO TO THE EMERGENCY ROOM OR URGENT CARE just to "get tested." Only go to the Emergency Room if you need emergency medical care. Contact Concord Pediatrics (603) 224-1929 with your questions or concerns.

What should I do if I think my child has COVID-19? Should they be tested?

  • Currently the primary risk factor for developing COVID-19 is close contact with someone who actually has the virus.  However, we now have community spread in NH, which means: Is it possible you were near someone who had COVID-19 and didn't know it? Yes, it's very possible.  Symptoms may appear 2-14 days after exposure and include:
    • Cough
    • Shortness of breath or difficulty breathing
    • Fever
    • Chills
    • Muscle pain
    • Sore throat
    • New loss of taste or smell
  • Anyone with fever, cold symptoms such as cough, or diarrhea should likely presume they have coronavirus.
  • Most importantly, unless you need urgent medical assistance, if you are concerned that you or your child has COVID-19, stay at home. See the CDC's guidelines for Homecare and Prevention Steps for People with confirmed or suspected COVID-19 (including persons under investigation) who do not need to be hospitalized
  • Self-quarantine: A self-quarantine guide can be found on the NH DPHS website. Household members of people who traveled to these countries, but who themselves did not travel, are not required to self-quarantine.  
  • Self-Observation:  Follow the steps for self observation.
  • We are not yet set up to test for this strain of the coronavirus (SARS-CoV-2) at our office.  This does not mean we cannot help families figure out the next steps to get care or testing.  There is a COVID-19 Screening Tent outside Concord Hospital.  Tests are also available for anyone upon request through the NH Health Department/Department of Homeland Security.
  • Thank you for alerting our office of your infection concerns before you come to the office for any reason.

What can I do to keep my family from getting sick?

There is currently not a vaccine to prevent Coronavirus Disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home!
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask:
    • The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies).  We should all act as if we have COVID-19 and don't know it yet (people may feel well early in the illness but still be spreading germs). Wearing a mask helps protect others from your germs. If everyone wears a mask, you too will be safer (protected) as other people aren't spreading their germs. Read more about face coverings for coronavirus here.
    • The use of medical facemasks (surgical masks and N95 masks) is very important for health workers.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.  If your child is feeling anxious or obsessive about germs, focus on washing hands after using the bathroom, and before eating, (and after coming home if for some reason you have been out).
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

What about camp and daycare?

If and when camps and daycare facilities reopen, they will follow strict guidelines from the state. No situation will ever be 100% "safe" (even going to the grocery store or getting packages delivered!).  Each family will need to make their own decisions about how to balance work, childcare needs, and medical risks.  If your children are going to a camp or daycare program and anyone in the family seems sick, stay home, isolate your family, and call the office to determine how to get testing for COVID-19.

Should I cancel my travel plans?

Yes. For the most up-to-date information visit the CDC's Coronavirus Disease 2019 Information for Travel page.

Please see the following links for more helpful information.