Coronavirus Disease 2019 (COVID-19)

Concord Pediatrics is closely monitoring the outbreak caused by Coronavirus Disease 2019 (COVID-19). We are following all guidelines from the CDC and the NH Department of Health and Human Services.  This is an evolving situation and we will update this page frequently as new information become available. (3/27/20)

Please see our Help I'm stuck at home with my kids! page for Mental Health and Parenting Resources if you or your children are struggling.

Thank you for alerting our office of your symptoms, and contact with any sick people before you come to the office for any reason.

Frequently asked questions:

Is Concord Pediatrics still seeing patients?  Do I need to cancel my appointment?

We are open! Don't cancel your appointment- call to see if it can be done with telemedicine, or reschedule it for another date.  For the health and safety of our patients we are transitioning (temporarily) to scheduling Well Child Checks in the mornings, and Sick Visits in the afternoons.   Following guidelines from the American Academy of Pediatrics, we are prioritizing Well Child Visits for children 2 and under. It is very important for children to receive their routine immunizations and screen for developmental or growth problems.  You are welcome to call to reschedule your older child's appointment if this works best for your family- but we are also able to offer telemedicine Well Child appointments during this pandemic.

We will work with you to care for your sick child. Please avoid the Emergency Room or Urgent Care unless you have a true medical emergency.

At Concord Pediatrics we always strive to have the cleanest clinic environment as possible. We are following all guidelines from the CDC for infection control and we have instituted additional practices such as removing all free standing toys and books from our waiting area and rooms and designating time blocks for sick and well child visits.  Our doctors and nurse practitioners will likely be wearing masks at your child's sick visit.

You can help us keep our office a safe place to continue to seek medical care for your child by:

  • Calling our office before you come to your appointment if you think your family has had contact with someone with COVID-19.
  • Bringing as few people to the appointment as possible. If possible, leave siblings and additional adults at home.  Concord Hospital is currently only allowing one adult into the Pillsbury Building per appointment.
  • Washing hands before and after your visit.
  • Not eating in the waiting room or exam room.
  • Requesting a mask for your child if they are sick with fever or cough. 

Is my child at risk for COVID-19? Should they be tested?

  • The NH Department of Health and Human Services will contact individuals who were in close contact with a person who tests positive for the virus.                 
  • Per the CDC and NH Department of Health and Human Services: Symptomatic people (runny nose, cough, fever) should call their healthcare provider for a risk assessment.  As with any illness you should stay home 3 days after fever and and respiratory symptoms improve.
  • Our community has increasing access to testing for adults every day. We are working to arrange a safe way to see and collect samples from children who need testing.  We are not yet set up to test for this strain of the coronavirus (SARS-CoV-2) at our office.  This does not mean we cannot help families figure out the next steps to get care or testing.  Call us! DO NOT GO TO THE EMERGENCY ROOM OR URGENT CARE just to "get tested." Only go to the Emergency Room if you need emergency medical care. Contact Concord Pediatrics (603) 224-1929 with your questions or concerns.

What should I do if I think my child has COVID-19? Should they be tested?

  • Currently the primary risk factor for developing COVID-19 is close contact with someone who actually has the virus.  However, we now community spread in NH, which means: Is it possible you were near someone who had COVID-19 and didn't know it? Yes, it's very possible.  But we cannot test everyone with a cough at this time.  Symptoms may appear 2-14 days after exposure and include:
    • Fever
    • Cough (usually dry)
    • Shortness of breath
  • Anyone with fever, cold symptoms such as cough, or diarrhea should likely presume they have coronavirus.
  • Most importantly, unless you need urgent medical assistance, if you are concerned that you or your child has COVID-19, stay at home. See the CDC's guidelines for Homecare and Prevention Steps for People with confirmed or suspected COVID-19 (including persons under investigation) who do not need to be hospitalized
  • Self-quarantine: A self-quarantine guide can be found on the NH DPHS website. Household members of people who traveled to these countries, but who themselves did not travel, are not required to self-quarantine.  
  • Self-Observation:  Follow the steps for self observation.
  • We are not yet set up to test for this strain of the coronavirus (SARS-CoV-2) at our office- testing options are likely to become more easily available soon.  This does not mean we cannot help families figure out the next steps to get care or testing.  Contact Concord Pediatrics (603) 224-1929 with your questions or concerns.
  • Thank you for alerting our office of your infection concerns before you come to the office for any reason.

What can I do to keep my family from getting sick?

There is currently not a vaccine to prevent Coronavirus Disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home!
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should only be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to  others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Should I cancel my travel plans?

Yes. For the most up-to-date information visit the CDC's Coronavirus Disease 2019 Information for Travel page.

Please see the following links for more helpful information.